On Thursday, 12th January, 33 graduates of the IHF Skillnet Certificate in Leadership and Management for Hotels and Guesthouses were celebrated at a graduation ceremony hosted at the Clayton Hotel, Cardiff Lane.

The Certificate in Leadership and Management for Hotels and Guesthouses comprises 11 key management modules delivered by leading industry experts.

Benefits of the training include:

• Increased understanding of marketing, revenue management and accounting knowledge
• Improved interviewing skills to attract and retain staff
• How to deal with customer complaints
• Increased conversion of event / booking enquiries
• Improved staff motivation and retention

Event Photo Gallery

Denyse Campbell, IHF President, joined in congratulating the graduates and said, “It was an honour to meet such a super group of people who not only excelled on the course but who really value the importance of upskilling as they progress in their careers”.

Blathnaid Bergin, Food Advisor and Trainer added that she was, “Delighted to be part of the IHF Skillnet Leadership programme and to deliver training to the leaders of the future”.

The next Certificate in Leadership and Management for Hotels and Guesthouses will begin on Tuesday, 31st January 2023. Click here to find out more, or email Dervla O’Neill at oneilld@ihf.ie.

Visit IHF Skillnet’s website

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