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Professional Development

Lough Eske Castle
Co. Donegal

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Professional Development
Lough Eske Castle’s Concierge joins prestigious Les Clefs d’Or Organisation
Shea Kildea strives to deliver exceptional service and experiences to each guest who visits Lough Eske Castle
 Thurs 29th February 2024

Pictured: Shea Kildea and Donal Cox

Shea Kildea, concierge at Lough Eske Castle, has proudly received Les Clefs d'Or (translated as The Golden Keys) this month. Les Clefs d’Or, is a professional association of hotel concierges, with approximately 4000 members working in over 80 countries and 530 destinations.

Easily identified by the golden crossed keys on their lapels, Les Clefs d'Or members are an elite group, globally connected, committed to professional development, and driven to set new standards for guest service perfection.

Before joining Lough Eske Castle seven years ago, Shea Kildea worked in several 5-star properties throughout Ireland and the UK. Shea strives to deliver exceptional service and experiences to each guest who visits Lough Eske Castle, with guests often remembering him long after their stay and looking forward to being welcomed by Shea upon their return.

Speaking about his achievement, Shea said "It is a privilege to work each day with the guests of Lough Eske Castle. I am lucky to be able to make Donegal an unforgettable experience for people from all over the world. To become a member of this esteemed association is an honour and I will strive to further develop my skills and knowledge in my role."

General Manager of Lough Eske Castle Dónal Cox said; “It is a great honour for all of us to have a member or our team be part of the prestigious Les Clefs d’Or, the only member in county Donegal. Shea’s genuine desire and commitment to make each experience memorable, and his heart felt connection with our guests, adds to the 5-star experience at Lough Eske Castle. We’re incredibly proud of Shea’s achievement.”

Visit Lough Eske Castle’s website

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